Richard Mead: “International Management and Culture”
“Managers perform a range of different roles. These include leading, acting as figurehead, communicating information, negotiation allocating resources, handling disturbances, planning, overseeing implementation of plans and evaluation”
Efficient management requires exceptional communication and an understanding of your customers and employees. This is because managers will be functioning with people who are different in race, in beliefs, in sex, religion and more.
(Axeestel Inc.) The other topic mentioned in the first chapter is the cross cultural management skills, this mention that “the manager cannot expect to force-fit members of another culture into his or her own cultural norms. Instead of forcing someone it is important that the manager master skills associated with:
-Organization Culture
-Motivation and reward system
-Recognizing and resolving disputes.”
(2008) If an international manager manages cross cultural skill, this can beneficiates the company because it will give a “competitive advantage in cost of structures, physical structures, creativity, problem solving”
Bibliography.
2008, G. W. (n.d.). Boston College. Retrieved Agosto 4, 2010, from http://www.bc.edu/centers/cwf/global/achievements.html
Alex, F., & Ana, G. (n.d.). Waikato Management School. Retrieved Agosto 4, 2010, from http://www.mngt.waikato.ac.nz/ejrot/cmsconference/2005/proceedings/criticalinternational/Faria.pdf
Axeestel Inc. (n.d.). Retrieved Agosto 4, 2010, from http://www.axesstel.com/index.php?section=about_us&subsection=about_us_category&category_id=6
Richard M. Hodgetts and Fred Luthans . (2002). International Management: Culture, Strategy, and Behavior.
Hey Maria,
ResponderEliminarI like your blog. You covered the tasks very efficient. With naming Organizational Culture, Motivation and Reward System and recognizing and resolving disputes you covered the main tasks of managers. The first and the last ones are for me most important for INTERNATIONAL Managers, including national cultures of your markets of destination.
And, by the way, we chose the same layout :)
Merce! I like the way you handled this topic, I agree with you when you said efficient management requires exceptional communication and an understanding of your customers and employees, because they are always in contact with different people of different culture, so they have to know what they really want to fulfill their expectations in the properly way. good job =)
ResponderEliminar